M181 - Lobby Manager - Bangalore

 Job Description

Position: Lobby Manager,

Location : Bangalore

Business: Property and Asset Management, Bangalore

Budget : 65,000 in hand to 70,000 in hand

What this job involves

1. Attend to all queries raised by employee, visitor, vendor and manage the respective building lobby

2. Support the occupant companies during their VIP movement/ client visit/ audits etc.,

3. Follow up with respective teams and support the occupant companies for non-availability of any kind of

services for which developer is responsible

4. Establish standard operating procedure pertaining to the function and deploy them for strict follow up

5. Support and Coordinate for the events done from developer side for the occupant companies

6. Create a good rapport with occupant company employees and provide them a confidence on the upkeep

of all services and common areas

7. Track the complaints received from occupant companies and coordinate for completion of work and send

them an update on the task

8. Supporting Property Manager in the respective functional areas

9. Support all initiatives and ad hoc requirement of the management.

10. Support all sustainability initiatives.

11. Submission of data for all routine reports like, daily, weekly, monthly and QBR’s and furnishing all ad hoc

technical data required by cluster head/ property manager time to time.

12. Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the

certifications and standards

13. Responsible for greeting clients and visitor to our office parks.

14. Giving client directions to various parts of the office and contacting employees regarding visitors

15. Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness,

availability of amenities, maintenance of stock of items required and updated information available on

display boards wherever applicable

16. Coordinate with other departments within the campus as and when required for completion of assigned

tasks

17. Any additional tasks assigned by the property management team e.g., collating reports, completion of

training plans, events, prepare for audits or review with management, etc.

18. Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring

correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma

diffusers, window blinds

19. Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients.

20. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.