M180 - Customer Relationship Executive
--Makoto HR Solutions--
Job Opening for Property Management
Position: Customer Relation Executive
Location : Gurgaon
Budget : 30,000 to 38,000 in hand per month
RESPONSIBILITIES :
Maintain and monitor ERP, HRMS, and CRM systems; manage user access, data accuracy, and backups
Generate automated reports and dashboards to support management decisions
Troubleshoot system issues and coordinate with IT for timely resolution
Oversee daily administrative operations including facilities, vendors, and office supplies
Manage procurement, maintenance schedules, travel arrangements, and meeting coordination
Collect, analyze, and maintain business data; develop standardized MIS reports
Maintain databases for HR records, vendors, and operational metrics; support audits
Identify and implement process improvements and workflow automation
Create and update SOPs for technical and administrative processes
Provide system training and cross-functional support across departments
Supervise reception, security, and housekeeping staff; manage office space and safety protocols
Required Qualifications:
Bachelor’s degree in Business Administration, Information Systems, or related field
2–4 years of experience in MIS and administrative roles
Proficiency in MS Office, database management, and enterprise systems
Strong organizational, communication, and multitasking skills