Front Office Executive cum Helpdesk Executive
--Makoto HR Solutions--
Job Opening with MNC Company
Job Title : Front Office Executive cum Helpdesk Executive.
Location : Hyderabad
Salary Range : 28,000 - 30,000 in hand.
Responsibilities :
• Greeting and welcoming visitors in a professional and courteous manner and maintaining front office records, logs, and registers.
• Manage the facility management help desk, responding to calls, emails, and service requests from employees and tenants.
• Log and track all service requests, ensuring they are addressed in a timely manner.
• Diagnose and troubleshoot facility-related issues such as HVAC, electrical, plumbing, and general maintenance.
• Coordinate with maintenance staff and external vendors to resolve problems efficiently.
• Provide excellent customer service by addressing inquiries and concerns promptly and professionally.
Must Have
- Bachelor Degree or Higher
- Minimum 2-3 Years of Experience
- Excellent Communication Skills