Associate Director Operation
--Makoto HR Solutions--
🌟 Job Opening – MNC Company 🌟
🛠️ Position: Associate Director – Operations
💰 Budget: ₹18 LPA – ₹20 LPA
📍 Location: Gurgaon
🔑 Key Responsibilities
- Strategic Execution: Drive real‑estate operational strategy aligned with business goals.
- Team Leadership: Manage, mentor and scale a high‑performing operations team; oversee training & development.
- Client Service: Lead acquisition & retention of key accounts, including large portfolios like Mortgage Valuations.
- Business Development: Identify and pursue new growth opportunities in the sector.
- Operational Efficiency: Streamline processes, improve productivity and maintain cost‑effectiveness.
- Market Insight: Produce market analyses, surveys and valuation reports; keep databases current.
- Escalation Management: Handle critical client queries and high‑level problem solving.
- Reporting & Compliance: Ensure accurate reporting and regulatory adherence.
🔧 Requirements
- Multiple client handling experience in terms of operations (facility/centre management).
- Facility Management (FM) background; MNC / IPC experience preferred.
- Strong financial acumen – budgeting, P&L ownership.
- Excellent leadership, communication, and stakeholder‑relationship skills.
- Technical proficiency and problem‑solving abilities.
- Knowledge of EHS, procurement, asset management, and administrative functions.